Delivery and Returns

POSTAGE AND DELIVERY

Standard Delivery

Standard shipping for United Kingdom (UK) is charged at a flat rate of £2.50

For all countries in Europe, shipping is charged at a flat rate of £2.50

Australia and New Zealand, shipping is charged at a flat rate of £5.70

For USA, shipping is charged at a flat rate of £5.70

Rest of the World, shipping is charged at a flat rate of £5.70

Please allow up  to 28 days for delivery to most European countries. Outside Europe, delivery times vary.

Delayed Items

If an item is temporarily unavailable and it cannot be supplied with the rest of your order, you will not be charged additional postage for the delayed item.

RETURNS

Returns Service

If for any reason a book does not meet your expectations, you may return it to us within four weeks and we will arrange for an exchange or refund (excluding postage). Please enclose a note explaining the reason for the return along with your name, address and your membership or customer number. When returning a parcel to us we recommend you obtain proof of posting.

Return Address:

For enquiries and returns please send an email to info@elephantbooks.co.uk